We didnt get in our room until around 4:15 and trust me they dont deduct the hour you didnt get from the bill. I would think after the last year they would be glad to have guests. She huffed and puffed and could be overheard complaining to other staff that we were being impatient and that she would check on it herself. I told her we would wait in the lobby, we wanted to get our stuff out of the car. A new front desk staff was there, an older lady with blond hair, extremely rude, told us it wouldnt be ready till 4 or 430 and we should go back to the casino.
The front desk staff said it would be ready at 330pm, so we went to the casino and got our players club card and came back at 3:45pm. I arrived at 3pm, the time which my email confirmation said my room would be ready. Hotels near North Central Texas College.Dallas/Fort Worth International Airport Hotels.Hotels near WinStar Golf Course & Academy.